trade accounts & reselling FAQs

stocking XOandQuin products – trade accounts & reselling

we do not currently have a separate trade site, all trade pricing is clearly marked on each product page, along with the MOQ. we would love you to stock our products, we do appreciate a mention, if you choose to mention XOandQuin, it is much appreciated, but not a requirement – please see specific platform requirements for etsy and amazon below.

for the avoidance of doubt: 

you may resell on your own ecommerce website and physical stores
we may grant or withhold at our sole discretion, permission to sell on third party platforms, which include etsy, ebay and amazon (all countries)

how are the discounts applied?

all discounts are applied automatically at checkout when you add the qualifying number of a single SKU to your basket – tables are clearly shown on each product page. there is no additional trade site or registration process.

how will my order be packaged?

greetings cards – orders containing multiples of 10+ of a single sku will be packaged for point of sale, in a clear C6 display bag, we package with a sprinkle of confetti in each order, if you would like to discuss packaging requirements, please email studio@xoandquin.co.uk to discuss your specific requirements.

sticker kits will be packaged with as little packaging as possible, e.g. if you order 40 sheets, of the same SKU, the will be packaged in 1 x clear bag.

if you would like to package them for point of sale, you can purchase A4 clear biodegradable bags here, and assemble them into required pack sizes. clear A4 bags will comfortably fit kits of up to 4-5 x sheets + 4 -6 bundles – if you’d like us to package your item for point of sale, please email studio@xoandquin.co.uk to discuss your specific requirements.

can I return items?

Yes, normal returns policies apply.

how long will my order take?

most orders will be processed within 1-2 working days. If you purchase a shipping upgrade at checkout, we will do our best to ensure your item is shipped within 24 (working hours) or same working day when processed by 10am.

drop-shipping and reselling XOandQuin’s products

You may resell and drop ship any items available to purchase on our website, however we have an active copyright team, who actively pursue any perceived copyright infringements, we suggest you follow the below guidelines if you intend on reselling/drop-shipping.

Use of XOandQuin’s imagery and text is strictly prohibited. Should you wish to purchase imagery of our products, we can arrange a photographer for you, should you wish to use our copy writing services, we can arrange a copywriter for you. Please contact the studio to arrange for imagery or copy.

XOandQuin is trademarked in the UK and all images and text are protected under XOandQuin’s trademark number: UK00003513061

Amazon

you are strictly prohibited from listing printed products containing stickers (even if you have created a product such as a pre-filled sweet cone or confetti bag) and greetings cards (as part of a bundle, e.g. a gift box with your own products plus a card) on amazon, we strongly recommend you do not as XOandQuin are brand registered and our copyright team actively monitor amazon listings, both here in the UK and the USA. Since XOandQuin are brand registered, a copyright infringement notice could result in your amazon account being suspended.

Etsy

XOandQuin have an established Etsy store, and have operated on Etsy since 2017. if you wish to list any product that contains a printed component designed and manufactured by XOandQuin.co.uk, you must include the following text or add us as a production partner

we use components by XOandQuin.co.uk to create our products. we are not affiliated, endorsed or licensed by XOandQuin Limited.

if you wish to add us as a production partner you do not need to use the above text

for the avoidance of doubt

  • this clause includes stickers exclusively designed by XOandQuin, and form part of an existing XOandQuin collection, are used to create a final product for resale, or any greetings card cards.
  • a full list of components that must be credited currently include all greetings cards, products using stickers that form part of your final product (i.e your product would be altered if you omitted our product) in the range xoqw1, xoqir, and xoqbbr
how to determine if components I bought from XOandQuin.co.uk form part of my final product

do any components (printed onto paper such as a sticker, a print or a greetings card), that you purchased from XOandQuin.co.uk appear in your main product listing image?
if you answered yes, you must credit or add us as a production partner, if you answered no, no credit is required

If we find our products listed on etsy, we will contact you in the first instance to request a credit, failure to respond within 48 hours (monday – friday), will result in your listing being reported. failure to use the exact text or list XOandQuin as a production partner will result in your listing being reported for copyright infringement to etsy.

XOandQuin.co.uk reserve the right to request removal of any product containing our components listed on etsy at our sole discretion via the etsy intellectual property policy. 

trade pricing

XOandQuin offer trade pricing on all items – there is no separate trade site. all price bands are clearly shown on each listing, and discounts are applied automatically at checkout

white labelling

we can offer to white label glassine envelopes, in pre-agreed bundles, with blank belly bands, please contact us to discuss at studio@xoandquin.co.uk

do you offer a credit account?

unfortunately we do not offer credit accounts at this time

I ordered 100 of a single SKU and I didn’t like it, can I return it?

Dude, why did you order 100 units of something you hadn’t checked? standard returns policies apply – we do not offer a sale or return policy.

How long will my trade order take?

Orders are processed and dispatched within 1-2 working days.

Trade customers are prohibited from listing on amazon us, amazon uk, walmart, etsy or not on the high street or any other 3rd party auction site by resellers.Your account will be automatically disabled with breach of this condition.