XOandQuin offer 30% discount when you checkout with 10 or more of a single SKU or 50% when you check out on 100 or more of a single SKU, excluding biodegradable packing supplies. If you would like to re-sell our packing supplies with XOandQuin’s branding, please contact us to discuss.
how are the discounts applied?
Discounts are applied at checkout.
can I return items?
Yes, normal returns policies apply.
how long will my order take?
Orders will be processed within 1-2 working days. If you purchase a shipping upgrade at checkout, we will do our best to ensure your item is shipped within 24 (working hours)
drop-shipping and reselling XOandQuin’s products
You may resell and drop ship any items available to purchase on the main site. however we have an active copyright team, who actively pursue any perceived copyright infringements, we suggest you follow the below guidelines if you intend on reselling/drop-shipping.
Use of XOandQuin’s imagery and text is strictly prohibited. Should you wish to purchase imagery of our products, we can arrange a photographer for you, should you wish to use our copy writing services, we can arrange a copywriter for you. Please contact the studio to arrange for imagery or copy.
XOandQuin is trademarked in the UK and all images and text are protected under XOandQuin’s trademark number: UK00003513061
Suggested best practices we do appreciate a mention, we are a small, independent, family run business, if you choose to mention XOandQuin, it is much appreciated, and you’ll probably end up with a gift at some point.
Although not strictly prohibited from listing XOandQuin’s products on amazon, we strongly recommend you do not as XOandQuin are brand registered and our copyright team actively monitor amazon listings, both here in the UK and the USA. Since XOandQuin are brand registered, a copyright infringement notice could result in your amazon account being suspended.
Trade pricing starts at 100 units per SKU. If you require 100 units + please email accounts. Any orders under 100 units per sku qualify for a 30% discount.
Trade customers can be provided stock imagery and standard copy for orders of 1,000 units or more. You are prohibited from using XOandQuin’s website text. Please use XOandQuin where possible at the start of your title.
Although we would love our branding to be included, we are happy to work on white labelling products, design costs are £45gbp per hour (+ VAT for UK customers). If you’d like to discuss white labelling an existing product we offer, please be in touch.
do you offer a credit account?
Yes, you will need to have processed a minimum of 3 x orders with an order value of over £1,000gbp each within 6 months and you must hold a valid UK VAT number. We are able to offer net 30 payment if you meet the minimum criteria.
I ordered 100 of a single SKU and I didn’t like it, can I return it?
Dude, why did you order 100 units of something you hadn’t checked? We don’t offer a sale or return policy. We strong suggest you buy 1 unit before committing to 100.
How long will my trade order take?
Orders are processed and dispatched within 5-7 working days. If you require a rush on your order, we can do a 48 hour turn around at an additional cost of £250, credit accounts must pay this in advance.
Trade orders over Q4 are subject to an additional processing fee.
Trade customers are prohibited from listing on amazon us, amazon uk, walmart, etsy or not on the high street or any other 3rd party auction site by resellers. – Your account will be automatically disabled with breach of this condition.